If you find that you are not receiving the email with a new temporary password, please add dp@nautinst.org to your email contacts or safe senders list and try again.

Some email inboxes may mark the email which is sent as spam due to the links that are in it. Adding the email address to the safe senders list or contacts should ensure that all our emails come through to your inbox.

If you are using an apple "me.com" email address you may experience further issues. Please contact us directly if the temporary password email does not arrive.